Privacy Policy

What we do with the information we gather

PRIVACY POLICY

At Window Shopping .MY (WS) we take seriously and respect your privacy. To demonstrate our commitment, we have developed the privacy policy outlined below. If you have any questions about this policy, or the content or practices of our website, we encourage you to contact us.

 

COLLECTION OF PERSONAL INFORMATION AND USE

When you visit windowshopping.my or register as our members on website, with the help of our 3rd party authorized agents, we collect information such as :-
Name
Delivery Address
Email Address
Telephone Number
Mobile Number
Date of Birth
Gender
IP address
domain name
browser type
broad geographical information
site-navigation pattern, and etc
To improve our website and to refine our marketing campaigns and promotions.
To deliver the products you have purchased from WS
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To process your orders and to provide you with the services and information offered through our website and which you request

We do not gather any personally identifying information about you when you visit this site, unless you choose to provide such information to us.

We collect certain personally identifiable information when you sign in to the WS website, register for online shopping, participate in a contest, promotion or survey, or request other services that require information, registration or subscription. This information may include your name, billing address, phone number, e-mail address, credit card number and its expiration date or your birth date. We also keep a record of your product interests and purchases online and in our stores, and automatically receive and record information on our server logs from your browser (including your IP address, radiusite cookie information, and the page you requested).

Except as described below, WS will not sell, share or rent your personally identifying information obtained online to any third party unles it is for WS Promotion or Marketing Strategies. WS may share personally identifiable information about you to other companies or people if we have your consent or need to share such information with our 3rd party authorized agents in order to communicate with you about our products, services, and promotions, or to notify contest winners or fulfil promotional obligations. In addition, we may need to share such information with companies that work on behalf of radiusite in order for them to provide a product or service you have requested, to respond to subpoenas, court orders or legal process or if we find that your actions on our website Terms of Use or any of our usage guidelines.

WS may also share aggregate site and demographic information (such as age, gender, types of products or services purchased and page view). Such information does not identify any individual person and allows us to provide a more enjoyable online shopping experience.

Please be aware that our site may contain links to other sites hosted by third parties. WS does not control and is thus not responsible for the content or privacy practices and policies of such other sites.

 

DISCLAIMER OF WARRANTY

A.

Users expressly agree that use of the service is at his or her sole risk. Neither WS, its affiliates nor any of their respective employees, agents, third-party content providers or licensees, if any, warrant that the service will be uninterrupted or error free: nor do they make any warranty as to the results that may be obtained from use of the service or as to the accuracy, reliability, or content of any information, service, (or merchandise) provided through the service.

B.

The service is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.

C.

The disclaimers of liability contained in this section apply to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behaviour, negligence, or under any other cause of action.

D.

In no event will Radiusite or any person or entity involved in creating, producing, or distributing the service be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the service or out of the breach of any warranty.

E.

WS neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement on the online service.

F.

WS does not endorse, warrant or guarantee any product or service offered by a third party through the service and will not be a party to or in any way monitor any transaction between any user and third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, each user should use his or her best judgment and exercise caution where appropriate.

G.

Each user specifically acknowledges that in no event will WS, its affiliates, nor any of their respective employees or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of (i) the use by such user of any browser owned or operated by any party and/or (ii) the downloading of any software owned or operated by any third party in connection with the service.


Each user shall be responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed for access to and use of the service, and users shall be responsible for all charges related thereto.

 

CREDIT CARD SAFETY

We aim to provide you with a safe and convenient online shopping experience. When placing an order online, your information is transmitted using Gateway Merchant technology, the approved industry standard.

COOKIES

To enhance your shopping experience at windowshopping.my, we and our 3rd party authorized agents use cookies, small data files that we store on your computer's hard drive. Rest assured, the cookies we and our partners use do not store personally identifiable information. They simply enable us to keep track of your shopping experience, and your order as you shop our site.

Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us with tracking your order, improving our site design, products, services, contests and promotions, and overall shopping experience.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.